EKHO Logistics UK GDPR Policy

Introduction

At EKHO Logistics (UK) Ltd, we are committed to protecting and respecting your privacy. This GDPR Policy outlines how we handle your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • To provide our logistics services, including road freight, courier services, logistics management, and warehousing.

  • To communicate with our clients, suppliers, and partners regarding our services.

  • To comply with legal obligations and requirements.

2. Types of Personal Data Collected

The types of personal data we may collect include:

  • Contact details (name, email address, phone number, physical address).

  • Company information (name of the company, registration details).

  • Transaction data (service usage, payment details, delivery details).

  • Communication data (correspondence with us).

3. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

  • Consent: where you have given us explicit consent to process your data.

  • Contract: where processing is necessary for the performance of a contract with you.

  • Legal obligations: where we are required to comply with legal or regulatory obligations.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, secure server environments, and restricted access to data.

6. Data Sharing

We do not sell or rent personal data to third parties. Personal data may be shared with:

  • Trusted third-party service providers who assist us in providing our services, subject to appropriate confidentiality agreements.

  • Regulatory bodies or law enforcement agencies, where required by law.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • The right to access: Request a copy of your personal data.

  • The right to rectification: Request correction of inaccurate data.

  • The right to erasure: Request deletion of your data under certain conditions.

  • The right to restrict processing: Request to limit the processing of your data.

  • The right to data portability: Obtain your data in a structured, commonly used format.

  • The right to object: Object to the processing of your data in certain circumstances.

8. How to Exercise Your Rights

To exercise your rights or if you have any queries about this GDPR Policy, please contact our Data Protection Officer at [insert contact information].

9. Changes to This Policy

We may update this GDPR Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes.

10. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Conclusion

We value your privacy and are dedicated to complying with GDPR. Thank you for trusting EKHO Logistics (UK) Ltd with your personal data.