Privacy Policy

Last updated: 20 November 2024

At EKHO Logistics (UK) Ltd, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilise our services.

Information We Collect

We may collect and process the following data about you:

  • Personal Data: This includes information that can identify you, such as your name, address, email address, and telephone number.

  • Usage Data: Information on how you use our website, including your IP address, browser type, time zone, page visits, and duration of visits.

  • Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us improve our services.

How We Use Your Information

We may use your information in the following ways:

  • To provide and manage our services, including processing your orders and deliveries.

  • To communicate with you, including responding to inquiries and sending updates.

  • To improve our website and services based on user feedback and usage data.

  • To comply with legal obligations and protect our rights.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • To comply with the law, respond to a subpoena, or protect our rights, property, or safety, or that of others.

Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is entirely secure.

Your Rights

You have certain rights regarding your personal data, including:

  • The right to request access to the personal data we hold about you.

  • The right to request correction of any inaccuracies in your personal data.

  • The right to request deletion of your personal data, subject to certain exceptions.

  • The right to withdraw consent at any time where we rely on your consent to process your personal data.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

EKHO Logistics (UK) Ltd
Email: wayne@ekhouk.co.uk
Phone: 0333 772 3624

By using our website, you consent to the collection and use of your information as outlined in this privacy policy.